To Whom It May Concern:

After researching various spa companies and their products, in May 2008 we purchased a Jetsetter Spa from Hot Spring in Onalaska, WI. Never having owned a spa before, we had lots of questions which they cheerfully and knowledgably answered.

We are also very pleased with the installation of the spa on the deck we had built for it behind our home. Their service is timely, efficient, and accommodating.

Melissa is particularly helpful with our questions about which chemicals to use, how much, etc.

Our spa is a joy to use, especially at night gazing at the stars and listening to the birds in the morning. I feel the spa is also a health benefit for me, both for achy muscles and circulation. And getting to sleep is no longer a problem after a relaxing soak.

It is a pleasure dealing with Casey and Melissa. We have no hesitation recommending Hot Spring Spa. We are happy customers.

Sincerely,
Susan D. Gesslein

I have arthritis and finally I am free of pain. With daily water exercises in my hot tub and my herbal medication, I'm a new person. Being in my hot tub also is the best relaxant I have ever used. The service of Hot Spring Spas of La Crosse is outstanding and Casey and Melissa Staige are wonderful people to work with.

Joan Pickett
La Crosse, WI

To Whom It May Concern:

We purchased a Vanguard Tub through Hot Spring Spas of La Crosse in late October of 2003. The quality of service and attention paid to detail on the part of the dealer was outstanding. They paid particular attention to our questions and did an excellent job of matching our needs with a product that has the appropriate features.

The follow up service has also been excellent. Casey and Melissa truly have the customer's needs in mind.

The quality of the product has met our expectations. We enjoy the tub, using it at least 4 to 5 times per week, mostly with the whole family in at the same time.

Once again, I will continue to refer others to Casey and Melissa and their staff at Hot Springs.

Michael Nickel
La Crosse, WI

Melissa, Casey, & Jason,

We recently bought a spa from Hot Spring Spas and Pools. It has been one of the most satisfying purchases we have ever made. We were immediately impressed with the service and the courtesy your staff extended us. This proved to be the exception - as some of the other spa dealers we visited did not make us feel welcome or customer oriented. My wife and I have never owned a spa. With this in mind, your very knowledgeable staff took an extraordinary amount of time educating us about spas and the models you carry.

After we purchased the Hot Spring Vanguard spa at a very fair price, we felt confident we made the right purchase at the best dealer. Our decision was reinforced after the spa was installed. Casey and Jason delivered a detailed explanation regarding the operation and maintenance of the unit. Immediately after the spa was installed, we developed a minor electrical glitch….not attributed to the installation. Casey and Jason turned around and came back to our home to correct the problem. Since our purchase almost two weeks ago, we have called Melissa and Casey several times. Each time they have gone out of their way to be helpful and eager to ensure we were satisfied.

In summary, we would like to thank you all for your patience, professionalism and your commitment to customer satisfaction. Your staff is exceptional and we commend you on a job well done….sp keep up the great work! We couldn't be happier with our choice and the service you have provided. We look forward to working with you and enjoying our spa for many years to come. We won't hesitate to recommend you and your line of Hot Spring Spas to all of our friends.

WE LOVE IT!!!

Todd and Michelle Mehrhoff